Supervision
Public Pool Safety
Public pools are generally safe places to swim and recreate, with trained pool lifeguards on hand to help in the unlikely event of an emergency. However, it is important to note that lifeguards cannot watch your children for you. Parents and Guardians still need to supervise children at all times while at the pool.
This means focusing your attention on your children all of the time, when they are in, on, or around the water.
Parents and Guardians should always
- watch your own child/children
- know that lifeguards are there to watch everyone in the pool and cannot watch your child/children
- remember that they are responsible for the safety of their own child/children
Aquatic Supervision
Our aquatic safety and supervision policies are based on the Guidelines for Safe Pool operations and industry best practice. Our aquatic safety program is an education and awareness program that addresses the levels of parental supervision of children required while visiting aquatic facilities.
‘Parents supervise, lifeguards save lives’
Even though lifeguards are on duty, you are responsible for your children at all times. Our lifeguards are not babysitters and parents and guardians have a crucial role in the supervision of children while visiting our pools.
It’s not about shifting responsibility; it’s about having both parents and lifeguards working together to keep children safe in our aquatic facilities.
Children can drown in less than 20 seconds – it happens quickly and silently. It often occurs as a result of parents and guardians being momentarily distracted or not maintaining visual contact.
Key Messages for Parents and Guardians
NSW
- Children aged 0 to 5 years and non-swimmers – must be within arms reach of a parent or guardian.
This means that if your child is entering the water, the parent or supervisor must be within arm’s reach – meaning you need to be in the water with your child. The supervision ratio is 1 Adult : 2 Children. - Children aged 6 to 10 years – must be closely and actively supervised by a parent or guardian.
This means parents and guardians must be prepared to enter the water, remain close to their child at all times, maintain constant visual contact and remain distraction-free. - Children aged 11 to 15 years – always keep an eye on your child regardless of the activity they may be doing.
This means whether your child is engaged in swimming lessons, playing on the pool inflatable, or recreational swimming, you should always maintain visual contact to ensure they do not get into trouble in the water. The parent or guardian must maintain visual contact and remain distraction-free. - Children aged 16+ years – may enter the aquatic facility unsupervised.
SA, VIC, QLD, & WA
- Children aged 0 to 5 years and non-swimmers – must be within arms reach of a parent or guardian.
This means that if your child is entering the water, the parent or supervisor must be within arm’s reach – meaning you need to be in the water with your child. The supervision ratio is 1 Adult : 2 Children. - Children aged 6 to 10 years – must be closely and actively supervised by a parent or guardian.
This means parents and guardians must be prepared to enter the water, remain close to their child at all times, maintain constant visual contact and remain distraction-free. - Children aged 11 to 12 years – always keep an eye on your child regardless of the activity they may be doing.
This means whether your child is engaged in swimming lessons, playing on the pool inflatable, or recreational swimming, you should always maintain visual contact to ensure they do not get into trouble in the water. The parent or guardian must maintain visual contact and remain distraction-free. - Children aged 13+ years – may enter the aquatic facility unsupervised.
Be aware of distractions: Take steps to minimise distractions – such as mobile phones or chatting to other parents – to avoid lapses in supervision.
Be responsible: All guardians must be 16 years and above.
Be prepared: Ensure you have everything you need before getting into the water, such as towels and dry clothes.
BlueFit run perpetual class programs, which means we run lessons continuously, including school holidays. There is a small break during Christmas and New Year, which will be communicated to you. The majority of program communication is by email, please keep your email address updated.
BlueFit is proud to offer make up lessons based on the below policy;
The parent/care giver or swimmer is responsible for marking their absence & booking a make up lesson. This can only be done via the parent portal.
If you do not mark yourself absent you will not be able to book a make up.
We’ve updated our class make up policy to allow a longer notice period and consecutive make ups. With the new rules you can now mark yourself absent up to 8 weeks in advance and you have 12 make ups in a calendar year. This will allow for multiple make ups to take place in the same month.
Ill absences can now be marked 8 weeks before but no less than 30 minutes prior to the lesson. Once you mark yourself absent this can not be changed.
Make up lessons can now be booked within 3 months of the marked absence. You will be able to book up a make lesson up to 7 days ahead of the class time.
If a make up lesson is missed or not book in, this lesson will be forfeited.
You can not change the time of a make up once you have booked it in.
Make up lessons are non-refundable or transferrable.
Make up lessons are subject to program availability. We do not guarantee you will be able to book a make up at a time you desire or that a place will be available.
When moving or changing your booking you have the ability to access make ups owing on previous bookings provided they meet the above criteria and your customer account is not in arrears.
Students will need to mark themselves absent up to 30 minutes prior to their lesson via the parent portal. Students have 12 make up lesson per calendar year. Make up lessons are not transferable or refundable. All class management is done through the parent portal.
Click here to find your location’s portal.
We’re here to help take the load off. Multi-child and multi-lesson discounts are available for the whole family or for you to hone your skills.
Students are formally assessed every 4-6 weeks however students are monitored by their teachers each week. If you would like to know how your child is progressing please speak with a supervisor.
We assess all children in the program every 4-6 weeks in their class. You can monitor your child’s progress in the Parent Portal. We continually monitor all children’s progress in conjunction with their swim teacher. If you wish to discuss your child’s progress, please speak to the Pool Deck Coordinators who are always on duty. It is the Pool Deck Coordinators’ role to provide customer service and feedback on program participants. As you can appreciate, our swim instructors need to focus on their classes at all times!
Click here to find your location’s portal.
Click here to find your location’s My Portal login!
Class cancellation must be made by completing a Cancellation Request form through the parent portal or at reception. The request must be made at least two (2) weeks before your last lesson.
All swimming equipment that will be required for your lesson will be provided by our Swim Schools. You will however need to bring the following items:
Water Confidence Levels
- Swim Nappies – either Huggies Little Swimmers or a re-usable version.
- A towel for you and your child.
- Swimwear for the parent participating in the lesson.
- In the cooler weather, a beanie, warm hat or “Hoodie” for your child after the lesson. This will help to keep them warm and healthy through the cooler months.
Beginner to Advanced Levels
- Suitable swimwear, preferably a one piece swimsuit for girls and racer style swimmers for boys.
- Well fitted goggles – these can be purchased from our reception area and are competitively priced.
- Tie up long hair or wear a swim cap to keep hair off face
- A towel for after the lesson.
Payment must be received prior to participating in a lesson. If your name is not on the class list you will not be allowed to participate in the lesson until fees are paid in full. Direct Debit – you will be automatically enrolled into your current lesson day and time perpetually. Your position in the program is guaranteed. The fortnightly fee will be debited from either your bank account or credit card account.